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Question

Instagram account locked to deleted ManyChat workspace

  • January 9, 2026
  • 1 reply
  • 10 views

Mirandageist_

My Instagram account is currently connected to a ManyChat workspace
that was created under an email address that has been deleted and is
no longer accessible.

I no longer have access to the original ManyChat account, but I am the
owner of the Instagram account and new profile im trying to connect it too. I was also just charged Jan 7th for the pro and i cant even access the account bc the gmail is no longer available. 

Can i get help to please remove / release my Instagram account from the previous
ManyChat workspace so I can reconnect it to my current account. 

1 reply

rodrigo_silvano
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  • Manychat Community Moderator
  • January 11, 2026

Hey, ​@Mirandageist_ 

You’ll need to contact the Manychat support to be able to help you further.
Please follow this link: https://help.manychat.com/hc/en-us/p/get_support_page