Setting up an Instagram Ads trigger in ManyChat. When I try to flip the trigger from Disabled to active, I get "Don't use more than one content block in the first message to set up Instagram Ads."
What I've already tried:
- Removed the button from the first message
- Merged all my text into a single text block (was originally split into multiple blocks)
- Deleted the whole message and rebuilt it from scratch
- Removed the "User sends a message" trigger so "User clicks an Instagram Ad" is the only trigger now
- First message is now just one Send Message text block with my intro copy, no variables
Current state: First message is a single text block ("Hey, thanks for reaching out...") with no variables. Only trigger is "User clicks an Instagram Ad." Still shows Disabled and won't activate.
Questions:
1. Do I need to attach a Quick Reply to the first message for the trigger to activate?
2. Does the next message need to connect off the Quick Reply button, or off "Next Step"?
3. Anything else that commonly keeps this trigger stuck on Disabled?
Running ManyChat Pro, Instagram connected. Thanks.