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Question

Instagram automation only answers some mesagges

  • December 16, 2024
  • 1 reply
  • 24 views

Neurona

My instagram automated response only answers some of the messages and only does it every now and then, i check the triggers and its fine, refreshed the permissions and nothing seems to work. It was working fine until the start of the month. Can someone tell what can i do?

1 reply

Fabio Gaulke
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  • Manychat Community Moderator
  • December 16, 2024

Hi, ​@Neurona!

 

Next step would be opening a ticket to the support team… You can do it here: Manychat Help

 

Another test you could make (if your automation isn't huge), is rebuilding the automation from scratch and deleting the actual one. Sometimes things like this solves some mysterious problems. 😅😂

 

Hope this helps!

🙌