My instagram automated response only answers some of the messages and only does it every now and then, i check the triggers and its fine, refreshed the permissions and nothing seems to work. It was working fine until the start of the month. Can someone tell what can i do?
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Hi,
Next step would be opening a ticket to the support team… You can do it here: Manychat Help
Another test you could make (if your automation isn't huge), is rebuilding the automation from scratch and deleting the actual one. Sometimes things like this solves some mysterious problems.
Hope this helps!
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