Hey, ​@robteehan!

Tested here and it really just “refreshes” on desktop.

Could you send a screenshot of that part of you automation?

And have you tried to use Quick Replies instead of buttons to see if it works differently?

seems pretty simple to me - it doesn’t say anything about mobile vs desktop… 

Oh, I see… You made it via the app and used the “new” Quick Automation for post/reel comments.

(That's also the only “short way” to build it using the mobile app).

I can't say, but it could be some kind of bug. But the only way to verify it is opening a ticket to Manychat's support team.

What you could do as workaround is use a desktop to start an automation from scratch or use the Comment reply via the original flow builder:

Via the app, you can create an automation with Keywords trigger and select to open the flow builder (at the very bottom). 
Then you can add another trigger to respond he comments and build your message flow.

This is a lot more complex but could solve your problem.

Anyway, I'd recommend opening a ticket to let the support team take a look at it.

Hope it helps somehow… 

Hi ​@robteehan did you solve your issue?