Hi,
I would like to have the automation for instagram but having just the bot replying comments, is that possible?
Bests,
Fabio
Solved
Instagram connection question.
Best answer by cata_rendon
Hi
ManyChat is primarily a conversation-driven tool, so by design most automations aim to start a chat in the DMs to collect lead data or deliver more value. However, if your goal is to reply ONLY publicly to comments without sending a DM, you can use a small workaround:
-
Set up the trigger “User comments on your Instagram Post or Reel.”
-
Inside the automation, go to the Reply section and enable:
“Would you like to set up a Public Reply in the feed?” -
Add a simple public reply — even something minimal like an emoji or short message.
-
Just leave no DM messages in the flow. If there’s no message block after the comment trigger, ManyChat won’t send anything to the inbox.
It’s not the most common use case for ManyChat, but this setup should work as a workaround if you want to avoid DMs completely.
Hope this helps!
Cata R.
+4Hi
ManyChat is primarily a conversation-driven tool, so by design most automations aim to start a chat in the DMs to collect lead data or deliver more value. However, if your goal is to reply ONLY publicly to comments without sending a DM, you can use a small workaround:
-
Set up the trigger “User comments on your Instagram Post or Reel.”
-
Inside the automation, go to the Reply section and enable:
“Would you like to set up a Public Reply in the feed?” -
Add a simple public reply — even something minimal like an emoji or short message.
-
Just leave no DM messages in the flow. If there’s no message block after the comment trigger, ManyChat won’t send anything to the inbox.
It’s not the most common use case for ManyChat, but this setup should work as a workaround if you want to avoid DMs completely.
Hope this helps!
Cata R.
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