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Instagram DM list disappeared

  • June 1, 2025
  • 1 reply
  • 50 views
alice.delvar

Hi there !

 
I opened ManyChat a few days ago and found a new page on which I was offered to create my first Instagram DM list. I wasn't looking for this at that time so I didn't go through, but today I want to and can't find it anywhere !

Can you help me please ?
 
Thanks a lot !
Alice

Best answer by rogerioaraujo

Hello ​@alice.delvar ,
This feature was available in Beta in the past, but it has been discontinued. Currently, it is not possible to send messages on Instagram to users who haven't interacted with you in the past 24 hours.
To send direct messages, you'll need to use another channel, such as WhatsApp, email, or SMS.

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    rogerioaraujo
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    • rogerioaraujo
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    • Answer
    • June 2, 2025

    Hello ​@alice.delvar ,
    This feature was available in Beta in the past, but it has been discontinued. Currently, it is not possible to send messages on Instagram to users who haven't interacted with you in the past 24 hours.
    To send direct messages, you'll need to use another channel, such as WhatsApp, email, or SMS.


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