Hi team,
I'm experiencing an issue with one of my Instagram automations in Manychat.
Everything is correctly set up:
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All Instagram permissions are granted and up to date.
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The automation is triggered when a user comments on a specific post.
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The flow sends an initial message with a button labeled "Sí".
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The user clicks the button, but the flow does not continue to the next step.
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There are no filters or conditions preventing the flow from advancing.
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The same setup was working previously, but now it no longer works.
I’ve confirmed the following:
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The button "Sí" is correctly configured with the action “Go to Next Step”.
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The next block is correctly connected.
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The Instagram account is properly integrated.
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I’ve recreated the flow from scratch and tested it with different posts and accounts, but the issue persists.
Can you please check if there is an issue with Instagram integration or let me know what else I can try?
Thanks in advance,
Julio