Hey everyone,
we’re struggling a little with our Instagram & ManyChat integration – and really hoping someone here can help or share a similar experience.
We switched our Instagram account to Private a while ago, but only for a few days, like 3-4 Days. We immediately switched the account back to Public, and it’s currently in Creator mode. Ever since then, none of our ManyChat flows have triggered anymore – not a single one.
Here’s everything we’ve already tried:
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Refreshed Instagram Permissions inside ManyChat
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Removed the Instagram account completely from ManyChat and reconnected it
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Reconnected the Instagram Channel in ManyChat multiple times
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Reauthorized Business Integrations in Facebook (removed and added ManyChat again)
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Built new test flows from scratch with, tried different triggers (Comment, DM, etc.) in both Simple and Advanced mode
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Deleted and rebuilt multiple flows
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Made sure all flows are published and visible
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Tested with 3–4 different Instagram accounts (friends/testers) – no flow is triggered
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Waited several days to rule out a temporary block
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Tried reconnecting in Incognito mode to avoid cached permissions
Nothing triggers. Could this still be a hidden issue caused by the temporary Private switch? Is there anything we’re missing?
We’d be so grateful for any insights, experiences, or tips at this point. 🙏
Thank you so much in advance!