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Question

Instagram Follow to DM not triggering

  • December 23, 2025
  • 4 replies
  • 126 views

Carol973


Hi everyone,
I’m experiencing a specific issue with the Instagram Follow to DM automation in ManyChat.
Context:
This automation was working normally
After I edited only the message text, it stopped triggering
Since then, no message is sent to new followers
What I’ve already tried:
Disabling and re-enabling the automation
Deleting and recreating the flow from scratch
Disconnecting and reconnecting Instagram in ManyChat
Creating a brand new Follow to DM automation
Checking permissions and account status
Current situation:
The automation shows as active
No messages are sent to new followers
All other Instagram automations are working normally (comment to DM, story replies, keywords, etc.)
Questions:
Does the Follow to DM trigger depend on a specific Meta permission?
Can editing the message cause the permission to be revoked?
Is there any way to fully reset or revalidate this trigger?
If anyone has experienced this or has any insights, I’d really appreciate your help.
Thank you 🙏

4 replies

Barak310583
  • Up-and-Comer
  • December 23, 2025

This is actually what I have problem with
All the automation was stopped working to me as well. ​@Carol973 


Karma.terapia
  • Up-and-Comer
  • December 24, 2025

Estou com o mesmo problema…. I have the same problem….. 
Heeeeeeeeeelp


Barak310583
  • Up-and-Comer
  • December 24, 2025

No one answer unfortunatlly…. 


abhinc.design
  • Up-and-Comer
  • January 8, 2026

I have the exact same issue with ​@Carol973. Unable to get it to work for a couple of weeks now.