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Question

Instagram message in Make.com not sent to Manychat

  • February 8, 2025
  • 4 replies
  • 47 views

chemjmmm

I am developing a Manychat IG conversational AI, connected to Make.com, in order to be able to set appointments. At the end of the Manychat flow, there is an action to call Make.com, and in the Make.com scenario, I am retrieving the users response (a date and time in the Manychat calendar), and adding the appointment to Google Calendar. At the end of the scenario, I am supposed to send a message to Manychat. The scenario is perfectly run in Make.com, it says the message has been sent to Manychat, but in my IG chat, I don’t receive it. 

 

I have done the same for FB and it works, the message is sent to Manychat and I receive it in my FB chat.

 

I don’t know what could be the main issue. You can find my scenarios and flow attached.

 

Thank you

 

batawa
  • Up-and-Comer
  • February 9, 2025

i noticed that manychat requires you to reply under 10 seconds so if your automation takes longer then Manychat ignores it


chemjmmm
  • Rising Conversationalist
  • February 9, 2025

My automation takes 1-2 seconds in Make.com


batawa
  • Up-and-Comer
  • February 9, 2025

send message and send text are for facebook or text sms whatsapp not for IG, not sure what works for IG at the moment


chemjmmm
  • Rising Conversationalist
  • February 9, 2025

And what could be a workaround to build this kind of assistant and tool?


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