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đŸš« Instagram Not Connecting to ManyChat?

  • October 30, 2025
  • 6 replies
  • 70 views

Getting this error?

“You can’t log in with this Instagram account. Try using a Facebook account that you know is connected to this Instagram account.”

 

Big Meta Bug Issue.

 

Solution available

6 replies

MasonOusey
  • Up-and-Comer
  • October 30, 2025

SAME ISSUE


juanpgf
  • Up-and-Comer
  • November 25, 2025

Getting this error?

“You can’t log in with this Instagram account. Try using a Facebook account that you know is connected to this Instagram account.”

 

Big Meta Bug Issue.

 

Solution available

 

Same here, any solutions?


​@juanpgf i have 100% rigjt solution available 


Fabio Gaulke
Forum|alt.badge.img+3
  • Manychat Community Moderator
  • November 25, 2025

This is Meta known issue and they are working on it. Unfortunately, there's STILL no estimate date for a solution.

However, there’s a workaround that is working for some users so far:

  1. When you click the “Update Permissions” button, you’re redirected to business.facebook.com.

  2. Copy the URL from your browser and paste it into a text editor (like Notepad.

  3. Replace every occurrence of “IG” in the URL with “FB”

    • default_business_login_option=IG → default_business_login_option=FB

    • login_options[0]=IG → login_options[0]=FB

    • (except for the part that contains “config” - don’t change that one!)

  4. Remove this entirely: is_ig_oidc_with_redirect=1

  5. Copy your new modified URL and paste it back into your browser.

That’s it! You can now connect to Facebook, and everything should work perfectly!

​

Hope this helps.

🙌


TDP
  • Up-and-Comer
  • November 26, 2025

This worked for me! Thank you 😇


gapmatt
  • Up-and-Comer
  • November 27, 2025

This is Meta known issue and they are working on it. Unfortunately, there's STILL no estimate date for a solution.

However, there’s a workaround that is working for some users so far:

  1. When you click the “Update Permissions” button, you’re redirected to business.facebook.com.

  2. Copy the URL from your browser and paste it into a text editor (like Notepad.

  3. Replace every occurrence of “IG” in the URL with “FB”

    • default_business_login_option=IG → default_business_login_option=FB

    • login_options[0]=IG → login_options[0]=FB

    • (except for the part that contains “config” - don’t change that one!)

  4. Remove this entirely: is_ig_oidc_with_redirect=1

  5. Copy your new modified URL and paste it back into your browser.

That’s it! You can now connect to Facebook, and everything should work perfectly!

​

Hope this helps.

🙌

Hi Fabio, after I change the url, I can login with facebook, but then it takes me to the business.facebook account. It seems like it didnt link to Manychat though?