Hello guys! I’m using a Reel comment to DM automation feature of Manychat. I use this funnel to redirect my leads to WhatsApp and continue with the conversation.
I’ve noticed lately that people who are using iOS are not redirected to WhatsApp.
Since the link is opened in instagram’s browser, it asks the users to download the app instead.
Any idea how do we go about handling this issue? This is causing lot of drop-offs for me :(