Hi there,
I’m curious is there some way to export conversation (all) from a particular team member or the whole account if specifying team member is not possible.
Page 1 / 1
Hello
There is no way to export past conversations. However, you can create a flow that exports messages as they arrive.
You can set up an automation to export messages to Google Sheets.
Go to Settings > Integrations and connect Google Sheets.
After that, add an Action to your flow to send the messages to the spreadsheet.
Please note that messages sent manually by agents cannot be exported. Only messages received and sent through automations can be sent to Google Sheets.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.