Hi there,
I’m curious is there some way to export conversation (all) from a particular team member or the whole account if specifying team member is not possible.
Solved
Is there a way to export past conversations from specific Team Member or in general
Best answer by rogerioaraujo
Hello
There is no way to export past conversations. However, you can create a flow that exports messages as they arrive.
You can set up an automation to export messages to Google Sheets.
Go to Settings > Integrations and connect Google Sheets.
After that, add an Action to your flow to send the messages to the spreadsheet.
Please note that messages sent manually by agents cannot be exported. Only messages received and sent through automations can be sent to Google Sheets.
+1Hello
There is no way to export past conversations. However, you can create a flow that exports messages as they arrive.
You can set up an automation to export messages to Google Sheets.
Go to Settings > Integrations and connect Google Sheets.
After that, add an Action to your flow to send the messages to the spreadsheet.
Please note that messages sent manually by agents cannot be exported. Only messages received and sent through automations can be sent to Google Sheets.
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