Is there a way to keep track of the Post ID that someone commented on with IG or FB? I am always wondering what posts are actually getting the most people involved but I don’t have the data point to do so!
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Is there a way to keep track of the Post ID that someone commented on?
Best answer by Fabio Gaulke
Hi,
unfortunately, no… 🫠
What I do to get this level of tracking is creating one trigger for each post just for the first message, then I call the rest of the separated automation using the “Start Automation” step.
+3Hi,
unfortunately, no… 🫠
What I do to get this level of tracking is creating one trigger for each post just for the first message, then I call the rest of the separated automation using the “Start Automation” step.
Okay so how I was breaking things out was basically a trigger per key word -per platform -“surface” like DM or comment - originally I did this thinking I could use a trigger - route - delivery pattern (but comment replies obviously don’t let you put the reply after any other automation.
So I’d be concerned with how to actually have all of the posts accounted for - is each one a new automation? Does it become part of your content posting SOP - I post everyday so that would be a lot of overhead as I’m rarely in manychat.
+5Hi
If you dont use the same key words, you can do what
Hope this helps
Cata.
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