is there any way to resend logged messages due to insufficient funds in your Wallet.
I just see in the log that there are like 70 messages that were not sent.. is there a way of knowing to whom they belong…?
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is there any way to resend logged messages due to insufficient funds in your Wallet
Best answer by Gustavo Boregio
You can go to Settings > Logs and check one by one.
Your Wallet should also show the unsent messages.
The other solution is to look at your automation and check when you ran out of money, and try to separate everyone who received the message before that vs who received after that.
As a rule, enable auto refill on the Wallet, this will save you a lot of headaches!
+7You can go to Settings > Logs and check one by one.
Your Wallet should also show the unsent messages.
The other solution is to look at your automation and check when you ran out of money, and try to separate everyone who received the message before that vs who received after that.
As a rule, enable auto refill on the Wallet, this will save you a lot of headaches!
Thanks for the answer
Or maybe an export button where you can download the contact ID of all affected users so later through the API I can check on the status of each and modify whatever the failed flow did or did not do.
Or maybe a way to quickly apply a tag to all affected users so it would be easier to run a broadcast or a rule on all of them….
I learned the hard way…had to invest time (and $) on building a flow that validates all constraints and values one by one… and the resent whatever was required...
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