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Issue disconnecting messenger

  • March 20, 2025
  • 1 reply
  • 16 views

alafaver

I’m having difficulty in clearing all of the manychat pieces from facebook. I have removed the facebook account from the messenger section in manychat. I have removed manychat from business integrations and from advanced messenger settings on both of my business pages. I have deleted all sequences. Yet, I’m still getting the manychet welcome message when new people engage with my page on messenger. Any ideas??

1 reply

rodrigo_silvano
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  • Manychat Community Moderator
  • March 20, 2025

Hey, ​@alafaver 

If you’re sure that message is sent by Manychat, please, contact the support team following this link: https://help.manychat.com/hc/en-us/p/get_support_page