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Question

(ISSUE) Email Verification Node within IG Message

  • September 23, 2026
  • 5 comments
  • 19 views

Hello,

I’m trying to setup an automation so that when asking for the person’s email, it should check for validation before sending them the tutorial link. Well, even if the person puts whatever they want in the section where it asks for an email, it still send them the link. 

I’ve been trying to use the AI chat within Manychat for about 2 hours and can’t seem to figure it out yet. 

Any ideas?

 

Thanks,

Noah

 

 

5 replies

rodrigo_silvano
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  • Community Moderator
  • September 23, 2026

Hey ​@noahthecubeguy 

Can you delete the “skip” button text and try test it again?


  • Author
  • Up-and-comer
  • September 23, 2026

Hi Rodrigo, I erased “Skip” and still did not work. The AI help chat told me that the “preview” testing doesn’t work for email. I don’t think that would be true, everything else seems to be working really well.


rodrigo_silvano
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  • Community Moderator
  • September 23, 2026

@noahthecubeguy To test your automation use “in Instagram”/facebook option
 


Note: The skip button prevents the users to skip that step, so it is a good standard if you don’t want to be optional.


  • Author
  • Up-and-comer
  • September 23, 2026

@rodrigo_silvano Okay, it is fixed now! So I guess it is true that Manychat preview doesn’t work with email testing, something I didn’t know, so I was going in loops for hours trying to figure something out. And you are correct, I checked my DM’s and some people did hit “skip” so I did remove that. Also found out that I don’t need to have a “condition” node for the basics of asking for an email. One other thing I haven’t got quite figure out yet but it’s not a big deal. If the person doesn’t add an email for 3 tries, it just sends them the video any way. I may need a condition node for that but in the meantime, I just changed that to 5 tries instead of three. If the person tries that many times, I think at that point they deserve to have the video! Lol. Thanks for your help!

 

Noah


rodrigo_silvano
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  • Community Moderator
  • September 23, 2026

@noahthecubeguy 

You can have a message for those who not gave you the email