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I am currently trying to sign up for the free trial of the Pro version of ManyChat. During the registration process, I entered my credit card information, but unfortunately, the card was not accepted. I tried several different cards, all of which are valid and have sufficient funds, but received the same error each time.

 

Since this is only for the free trial period, I am unsure why the payment method is being declined. I would really like to explore ManyChat during the trial phase and would appreciate your assistance in resolving this issue.

 

Please let me know if you need any additional information from my side.

 

Thank you in advance for your support – I look forward to your response.

 

Best regards,

 

Stefan SZgomolk

Hallo, Stefan!

 

That's probably something only Manychat's Support/Finance Team can help you…

So I'd suggest opening a ticket to this issue: How to get support from Manychat – Manychat Help

 

Manychat is a great and easy to use tool. Hope it gets solved asap! 🙌


Hallo, @fabio.gaulke

Danke 

Kannst du mir noch eine E-Mail-Adresse zu Support-/Finanzteam von Manychat schicken?

Finde selber leider nirgends, es melden sich ständig nur Bots.

 


Hallo, @fabio.gaulke

Danke 

Kannst du mir noch eine E-Mail-Adresse zu Support-/Finanzteam von Manychat schicken?

Finde selber leider nirgends, es melden sich ständig nur Bots.

 

Leider gibt es keine Support-Mail. 🙃


Aber hier ist ein Formular, das du für dein Problem nutzen kannst:
https://help.manychat.com/hc/en-us/requests/new?ticket_form_id=11962708022300

 

Ich hoffe das hilft dir weiter! 😉


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