tried ​@Gustavo Boregio solution, but still failed

​@ebldvoffcial21 try doing it with all variables (the Encode to JSON).

If that still fails, try removing one by one until you find the culprit, and then see what’s wrong with that piece of information.

how about image trigger ​@Gustavo Boregio? no need for recognition

because the current flow doesn’t trigger when the message only contains message

I didn’t understand that ​@ebldvoffcial21 

Can you rephrase it…?

Sorry ​@Gustavo Boregio , is there any workaround or solution for triggering when a user sends an image or file in ManyChat?

​@ebldvoffcial21 usually you’ll have the file URL in the ‘Last Text Input’ field.

And I usually have this logic in the Default Reply.

​@Gustavo Boregio  do you have step-by-step guide for this?

Check this video: 

It’s in Spanish (I have to start making videos in English, I know!)

Hope this helps ;)