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Since the recent changes to Manychat I am unable to set up automations with buttons that go to Thrivecart links. I just get an error message stating that it is not a valid link ….. 

This is so frustrating especially considering in my field Thrivecart is one of the main forms of external links to get affiliate income / recognition.

The only way I can do this is to add the link in the text but that isn’t a great customer experience as they then have to copy and paste it anyway.

Any idea when this glitch will be addressed / fixed? Is there a different way for me to get the convent clickable links for my followers?

Hi, ​@Helenw!

 

That's odd… are these links in a “full URL” format? Like https://site.com/...

Manychat only allows links in this structure. If you let the “http” out or ad a space in your link or any other weird character, it may break and Manychat won't identify it as a valid link.

 

If it still doesn't work and you feel comfortable, send a link here and I can test it with one of my accounts. 😉

 

Hope this helps!

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