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Issue with WhatsApp Broadcast in ManyChat

  • March 26, 2026
  • 1 comment
  • 19 views

fhamati

Hey everyone, I need some help from someone experienced ๐Ÿ™

Hey everyone, I need some help from someone experienced ๐Ÿ™

Iโ€™m using ManyChat Pro connected to WhatsApp API:

  • โœ… Business Verified
  • โœ… Account Approved
  • โœ… Approved Template

About a month ago, I sent a broadcast โ€” everything worked perfectly:
โœ” Sent to dozens of users
โœ” High delivery rate

But today, when I tried again:
โŒ Messages show as โ€œsentโ€ in the system
โŒ But 0% delivered
โŒ Not actually reaching users

What Iโ€™ve checked:

  • Audience has WhatsApp opt-in
  • Using the same approved template
  • No changes to account status or Meta approval

Key difference:
๐Ÿ‘‰ The new broadcast is barely reaching anyone (even test messages fail)

๐Ÿ‘‰ The new broadcast is barely reaching anyone (even test messages fail)

1 reply

Gustavo Boregio
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  • Community Moderator & Expert
  • March 26, 2026

Hey โ€‹@fhamatiย 

Do you have money on your Manychat Wallet? And do you have auto refill configured?

This is usuallyย the #1 issue when sending WhatsApp templates: the account has $0 in the Wallet, so it actually doesnโ€™t send any messages.

ย