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Hi there,

Facebook recently banned my personal account for no reason, i created another one and gave me full access to the facebook page of my business.

Then in Manychat i needed to refresh permissions but it isnt working:

This page cannot be accessed due to an error!

It seems that you are logged in with another Facebook profile.

Try logging out of your Facebook account and try again.

 

I dont have access to my past facebook account, how can I resolve this?

@Intensodeflores see if you can disconnect your Facebook page from Manychat, and then connect it again.

If you can't, you'll need to contact support so they can help you. You can open a ticket at  https://help.manychat.com 


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