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IT DOES NOT APPEAR MY INSTAGRAM ACCOUNT TO BE CONNECTED

  • April 24, 2024
  • 8 replies
  • 220 views

Marash

Hello everyone, here Marash!

I’m having trouble using my Instagram account with Manychat, hope somebody can help me.

My Instagram account appears as connected, but when I try to create an automation and add that channel, it again asks me to connect with the facebook botton and I’m stuck in that loop with nothing changing.

I’ve read the troubleshooting steps and tried them, but without success.

Can somebody help me please!

Thanks,

Marash

Best answer by Digitalmateus

refresh permissions.. disconnect and connect your instagram account to your facebook page.. 

also, it’s good to check your settings on your facebook profile and page, to see if you allowed all permissions to manychat.. I hope this video can help.. let me know

 

 

 

8 replies

MELANIE ASHLEY

I’m watching this tread as when i add the URL button to IG story the auto-repaly does not work.


Marash
  • Author
  • Up-and-Comer
  • April 29, 2024

:(


via branca
  • Up-and-Comer
  • April 29, 2024

estou com esse mesmo problema, você conseguiu alguma solução? 


Daniela Aristizabal

Hello everyone, here Marash!

I’m having trouble using my Instagram account with Manychat, hope somebody can help me.

My Instagram account appears as connected, but when I try to create an automation and add that channel, it again asks me to connect with the facebook botton and I’m stuck in that loop with nothing changing.

I’ve read the troubleshooting steps and tried them, but without success.

Can somebody help me please!

Thanks,

Marash

I have the same problem! I need help, there is no chat support or any way to communicate with Manychat support team?


Marash
  • Author
  • Up-and-Comer
  • May 1, 2024

I think no :((( what is happening?


Digitalmateus
Forum|alt.badge.img+1
  • Message Musketeer
  • Answer
  • May 2, 2024

refresh permissions.. disconnect and connect your instagram account to your facebook page.. 

also, it’s good to check your settings on your facebook profile and page, to see if you allowed all permissions to manychat.. I hope this video can help.. let me know

 

 

 


Marash
  • Author
  • Up-and-Comer
  • May 7, 2024

wooow thank you!!!! I will watch it and let you know, thank you thank you thank you!!!

 


Marash
  • Author
  • Up-and-Comer
  • June 3, 2024

Bbys!!! I have the solution! you all have to download the app and then log in with your account with Facebook and then connect your instagram! thank you all