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Question

Keyords bypassing quick replies

  • April 5, 2026
  • 1 comment
  • 4 views
MoonlitPMU

Hi!

 

I am trying to use quick replies as a way to force engagement coming from my meta ads for attribution via a tagging and user fields system

 

Basically, I try to force them to select “Get Info,” or “Unsubscribe” to set appropriate attribution in a specific ad entry flow before sending them to whatever general flow they belong in

 

The default reply settings are supposed to be making them click for 5x attempts

 

I also have flows going for various keywords

 

It appears when they enter the flow but send a message that contains one of my keywords, without clicking a default reply, it is taking them out of the flow and as such not giving the the attribution

 

I either want:

  • The tags/user field actions to fire for the ad attribution before sending to the keyword flow
  • Or, the keyword flows not to trigger on this entry message and force the default reply engagement instead (and then have the keyword flows work as expected after that)

I can go back to a button system if that would be better.

 

The end goal is ad attribution. 

 

      1 reply

      samiur
      • samiur
      • Up-and-Comer
      • April 5, 2026

      I believe this is the opt-in message (Hi there, this is Alison...). Manychat expect the user will click the button or quick reply to enter the flow but if a user DM the Keyword for example eyeliner then Manychat by default will trigger the flow that is connected with the Keyword "Eyeliner” 

       

      Here you can remove the common keywords to trigger the flow or you can guide the user to tap the button below (Tap the button belwo to start 👇) 

       

      Buttons:

      ✅ Get info!
      ❌ Unsubscribe
       

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