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Question

Kit issue

  • June 15, 2026
  • 2 comments
  • 6 views

nomadicmatt

Hi, I have an automation called and I am trying to set it up so people get automatically subscribed to Kit. It doesn't seem to move the contact from IG into Kit. Attached are some screenshots!

Can someone tell me what I am doing wrong?

2 replies

Gustavo Boregio
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  • Community Moderator & Expert
  • June 15, 2026

Hey ​@nomadicmatt is the setup for the Kit <> Manychat integration finished correctly?

Open up the action card that you have these and check the settings. Make sure it's all configured correctly, try different forms etc.


Gustavo Boregio
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  • Community Moderator & Expert
  • June 15, 2026

Also, you need to actually run this (doing a preview on the Manychat UI won't do it).

My suggestion is to setup a keyword and test it from another IG account in a real-run scenario.