Skip to main content

Lags in automations

rinchen

Hi there, users are experiencing lags when receiving messages on WhatsApp in automated flows built in Manychat. Any ideas what could be causing this?

    1 reply

    rogerioaraujo
    Forum|alt.badge.img+1

    Hi ​@rinchen ,
    One possible cause might be a flow with smart delay, and in the meantime, an agent sends a manual message, which pauses the automations. There might be some logic in the flow involving the use of smart delays.
    If that’s not the case, I suggest opening a support ticket, as delays usually only happen if they’re configured somewhere in the flow.

    https://help.manychat.com/hc/en-us/p/get_support_page

      Community Terms & ConditionsAccessibility statement