Hi there, users are experiencing lags when receiving messages on WhatsApp in automated flows built in Manychat. Any ideas what could be causing this?
Lags in automations
+2Hi
One possible cause might be a flow with smart delay, and in the meantime, an agent sends a manual message, which pauses the automations. There might be some logic in the flow involving the use of smart delays.
If that’s not the case, I suggest opening a support ticket, as delays usually only happen if they’re configured somewhere in the flow.
https://help.manychat.com/hc/en-us/p/get_support_page
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.