Hello, I’m a creator who uses yoga as a tool to help people with various physical complaints. My language is Dutch, and part of my audience also speaks Dutch, but the largest part of my target audience will be English-speaking. How can I best split this up? Also, how does ManyChat recognize or handle this in automations? Does anyone have experience with managing multiple languages?
Greetings.
Solved
language
Best answer by Gustavo Boregio
Hey
There’s not an automatic & reliable way to get the user’s preferred language from Meta.
In your case, if you know most of your audience speaks English, I suggest that on the first message, you send the text in English but also give an option/button to switch to Dutch. If the person switches to Dutch, you can have them tagged and from that point on only show them Dutch content.
Another alternative that you have, if you’re posting in English and Dutch, is to have Dutch content connected to your Dutch posts, and English content to your English posts.
That way, if the person engages with your English posts, you can assume they prefer English and keep the convo in English. And vice versa if they engage with posts in Dutch.
Lastly, if you’re using AI, it’s really easy to instruct your AI to reply on the user’s language, or to ask/confirm what language they want to speak in. The advantage of using AI automations is that you won’t need to duplicate your automations in 2 languages, the AI will take care of it all ;)
Hope this helps!
+6Hey
There’s not an automatic & reliable way to get the user’s preferred language from Meta.
In your case, if you know most of your audience speaks English, I suggest that on the first message, you send the text in English but also give an option/button to switch to Dutch. If the person switches to Dutch, you can have them tagged and from that point on only show them Dutch content.
Another alternative that you have, if you’re posting in English and Dutch, is to have Dutch content connected to your Dutch posts, and English content to your English posts.
That way, if the person engages with your English posts, you can assume they prefer English and keep the convo in English. And vice versa if they engage with posts in Dutch.
Lastly, if you’re using AI, it’s really easy to instruct your AI to reply on the user’s language, or to ask/confirm what language they want to speak in. The advantage of using AI automations is that you won’t need to duplicate your automations in 2 languages, the AI will take care of it all ;)
Hope this helps!
🇪🇸 https://superarmeonline.com | 🇺🇸 🇧🇷 https://gusboregio.com
Thank you so much. From here i can set and test some automations. Have a great day!
Nathaly
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