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Question

Link from my Drive not loading in IG chat

  • April 2, 2026
  • 2 comments
  • 11 views
Scoobyhealth

So my many chat campaign is working as far as the person gets the link to click

the link is to a pdf saved in my drive. The share is set to “anyone with link.” When the person clicks the link it saysm “there was a problem loading this website.”  refresh (in blue font). I ran 4 campaigns prior using this same set up and everyone got the pdf. Now its not working this is the second one not to work. 

The chat bot said drive isnt supported and i need to set up a public webpage by the time i do all that i dont need many chats im trying to build a email list for newsletters etc. 

Please help

Jason

    2 replies

    Scoobyhealth
    • Scoobyhealth
    • Author
    • Up-and-Comer
    • April 3, 2026

    i even set up a notion.so page embedded the link there and used the notion link in the manychat that didnt work either. i dont get it

    S
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    • samar
    • Channel Explorer
    • April 3, 2026

    Hey Jason, the good news is ManyChat is working fine, the issue is with how the PDF link is being served. Google Drive links can sometimes block access depending on the device or browser, even when set to "anyone with link."

    The quickest fix is to upload your PDF directly to a file hosting site like Dropbox or MediaFire and use that link instead. These work much more reliably inside ManyChat flows.

    Try that and let me know if it works. If not, send me a quick Loom showing the setup and I will get it sorted for you fast.

    https://www.upwork.com/freelancers/syeds159?mp_source=share
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