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Hey everyone! 👋

I’m currently building an Instagram automation that collects user info (name and WhatsApp number) and stores it in a Google Sheet.

So my goal is : Automatically send users a WhatsApp message right after they submit their info.

  • Is there a way to link this Instagram automation directly to WhatsApp within ManyChat?

  • Or do I need an external tool or integration to achieve this?

Thanks in advance for your help.

 

Hi, ​@Abdou!

Yes, it is possible.

 

Fist you need to create you WhatsApp automation with the Template Message you wish to send:

Ignore the trigger for now… 😉

 

In your IG automation, after collecting the phone number, you can:

  • Set an action to add a Tag
    • Then you set it as trigger in your WhatsApp Automation
  • Use the Start Automation node
    • And select your WhatsApp Automation
Choose one option

Both ways will work.

 

But remember to collect the phone number in internation formar and save it as WhatsApp ID:

 

 

Hope this helps!

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