Hi! So I am running this automation where I am sending mutiple links to an audience. In manychat, the links are clickable but in IG they are not. How can I fix this? Is there something I am missing? Thanks!
Solved
Links sent were not clickable
Best answer by rodrigo_silvano
Hey,
When you’re running an automation with “user comment on post or reel”, your first message should only include text with a button (without links) to be able to activate the 24-hour rule.
As your first message is a “as a comment reply”, your links won’t be clickable.
Here’s a tip:
You can find more information here: https://help.manychat.com/hc/en-us/articles/14281316989724-Instagram-Post-and-Reel-Comments-Trigger
+4Hey,
When you’re running an automation with “user comment on post or reel”, your first message should only include text with a button (without links) to be able to activate the 24-hour rule.
As your first message is a “as a comment reply”, your links won’t be clickable.
Here’s a tip:
You can find more information here: https://help.manychat.com/hc/en-us/articles/14281316989724-Instagram-Post-and-Reel-Comments-Trigger
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.