Hey I am onboarding a new setter and it says that he is in as a live agent but he cant send any chats. And when i go to assign the chats to him i cant but i cant in the auto assign section on the settings page. this is really weird, what should i do?
+6
https://help.manychat.com/hc/en-us/articles/14281086345244-How-to-get-support-from-Manychat
And I suggest you send them a loom video explaining what’s happening so they can figure out the issue quickly and understand what’s happening ;)
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