Skip to main content
Question

Log Into Account

  • September 25, 2026
  • 1 comment
  • 12 views

Leila Firth

Hi there, 

I tried logging into my clients’ manychat account, but when she receives the OTP Link nothing happens on her end or on my end. 

My second option was logging into my account and adding her instagram account to my manychat, as i have done that for another client. However, when i request access, we both receive an error. 

Overall,  i’m struggling to log into the account and would really appreciate the assistance. I tried contacting early and still waiting for support. 

 

All the best,

1 reply

rodrigo_silvano
Forum|alt.badge.img+4

Hey, ​@Leila Firth 

You don’t need to login on your client’s account nor associate their Instagram account into your Manychat account.

The best option is your client add you as a team member and select the best role for you. After that, Manychat will generate a link do share with you.
 

Also, that behaviour (sharing access login) is against Manychat Terms of Service:
https://manychat.com/legal/tos