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Looking to Connect To MANYCHAT HELP

  • December 22, 2025
  • 4 replies
  • 62 views

TheMadHatterCompany

A bit frustrated, but still hopeful.

We’ve reached out through support tickets and email while trying to move forward with the Elite plan, and unfortunately haven’t heard back yet. We meet the stated requirements and are genuinely interested in doing business with Manychat, so the lack of response has been a little discouraging.

We believe in the platform and see a lot of potential in working together.. just hoping to connect with the right person to take the next step.

Best answer by Raquel C

Hi ​@TheMadHatterCompany welcome to Manychat! Here in the community we have many resources that might help you to make the most of Manychat:

If you prefer visual learning we also have a playlist with all our webinars and our super users​@Joren Wouters also creates amazing guides here

If you share the template and the doubts you have our amazing moderators ​@cata_rendoncan help you more!

4 replies

cata_rendon
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  • Manychat Community Moderator
  • December 22, 2025

Hi ​@TheMadHatterCompany , sorry to hear you are having issues with Manychat a it is a great tool! Probably you can share here what is the main issue you are facing toi see if we - the community - could help you.

Cheers!

Catalina Rendon


TheMadHatterCompany

Hi ​@TheMadHatterCompany , sorry to hear you are having issues with Manychat a it is a great tool! Probably you can share here what is the main issue you are facing toi see if we - the community - could help you.

Cheers!

Catalina Rendon

Hey Cata absolutely were brand new to the platform and would love some type of on boarding going over what many chat can do! If you can help us out that would be great or provide anything for us to get started this looks to be a great tool and can get a lot of stuff, we need done.

 

We're doing our own diligence. We tried to make a giveaway today but with the template it was saying that people were already entered on their first entry we’d really love a way to contact you guys!

Much Love 

Dan 

 


Raquel C
Manychat Team Member
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  • Manychat Community Manager
  • Answer
  • December 30, 2025

Hi ​@TheMadHatterCompany welcome to Manychat! Here in the community we have many resources that might help you to make the most of Manychat:

If you prefer visual learning we also have a playlist with all our webinars and our super users​@Joren Wouters also creates amazing guides here

If you share the template and the doubts you have our amazing moderators ​@cata_rendoncan help you more!


Joren Wouters
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  • Manychat Community Expert
  • December 30, 2025

Thanks for the mention, ​@Raquel C !

@TheMadHatterCompany If you need hands-on help with Manychat and a more direct line to their support, I can definitely help you with that. I’m an official Manychat educator and get priority support from Manychat for my clients. Just send me a DM if you’re interested in working together!