I need help. My Manychat is a Spaz and has been non stop sending people the "follow" before my link. It keeps repeating the message for my potential customers. How can I stop this?
losing client
Can you share a screenshot of the actual flow, so i can diagnose better? I’d recommend turning it off for now
Unfortunately, I cannot turn jt off. This is the full screenshot of the conversation
No screenshot attached but assumingly your flow is stuck in a loop. When the user clicks "Following", ManyChat checks if they actually followed, sees they haven't, and sends the same message again. But there's no limit on retries so it just keeps repeating.
Two quick fixes:
1. Pause automations for that specific user in Live Chat to stop it immediately
2. In your flow, add a fallback after 2 attempts, just send the link anyway. Better to give up the follow than lose the lead.
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