Skip to main content
Solved

Low Delivery Rate FACEBOOK

  • May 31, 2026
  • 1 comment
  • 22 views
TomzyOG

So far I have 1.5k contacts with about a 15% delivery rate which is awful. When I went onto the ManyChats Q&A and asked about delivery rate it was mentioned that it just means if people opened the message and not if it actually lands in their inbox. So I went out to test this and encourage people to open their messages ect. Nothing changed, same 15% overall delivery rate. 

I have tried without links in first message aswell and no change. There are no restrictions on my account aswell.

Is anyone having/had same issue on FB? I am probably going to see which countries actually have it delivered but not sure if manychats has that information. Is it some geo location issue? (EU restrictions)?

Literally cannot find anything to help with this.

Best answer by Gustavo Boregio

Hey ​@TomzyOG if the person only clicks the link and does not engage further with your bot (doesn’t send a message), then the metric is not going to work. And yes, this is due to privacy restrictions.

If you want to check your true delivery + open rates, make sure the button on the first message triggers another message, then send them the link (2 steps instead of 1).

This way when people click the button you’ll see them in Manychat and get your true click rates.

    1 reply

    Gustavo Boregio
    Forum|alt.badge.img+7
    • Gustavo Boregio
    • Community Moderator & Expert
    • Answer
    • June 1, 2026

    Hey ​@TomzyOG if the person only clicks the link and does not engage further with your bot (doesn’t send a message), then the metric is not going to work. And yes, this is due to privacy restrictions.

    If you want to check your true delivery + open rates, make sure the button on the first message triggers another message, then send them the link (2 steps instead of 1).

    This way when people click the button you’ll see them in Manychat and get your true click rates.

    🧑‍💻 https://engimarketers.com | 📲 https://superarmeonline.com
      Community Terms & ConditionsAccessibility statement