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Hoping someone can offer some insite or steer me in the right direction. I recently became meta verified and about 3 days ago, Instagram had this major glitch where it would not let me in. I was stuck in a loop where it would say it sent me a code via sms to login, but never would. It finally just started working again, but my many chat/insta connection is majorly broken. The many chat app says it’s connected, but wouldn’t load any posts for automation. When I tried to refresh permissions or connect through browser, nothing happened. It would open Instagram on my main feed, but not actually refresh. I contacted Meta support, they ended up having me remove manychat completely from Instagram and trying to reconnect. After doing that and trying to re-add the channel, manychat now says  profile not found/doesnt exist with a little blurb about the link being broken.” Once I reported this to them, they are saying “not on us, contact manychat.”  Sooooo…. Here I am, asking for anyone to please help steer me in some kind of direction or where to file a support ticket? The other weird thing is the app still says my Instagram is connected, while the browser says I don’t have a channel added. 

Hey ​@Jadedwhit I suggest you open a ticket with Manychat support…

Start with the AI chatbot and get to human help as the AI bot won’t be able to see the backend and help you.

Go straight for step 4 here: https://help.manychat.com/hc/en-us/articles/14281086345244-How-to-get-support-from-Manychat