How can I manage labels? Edit, delete…And how do we filter conversations by label?
Solved
Manage and Filter Labels
Best answer by Fabio Gaulke
Thanks @Fabio Gaulke , but I’m talking about this new Label system to ‘categorize’ conversations 🙏🏻
I can create and use labels, but I can't edit, delete, or filter conversation view by label on desktop.
On mobile, filtering is fine; the tabs for each label are already displayed.
But in any case, I haven't found where to edit the labels; it only allows me to create them.
Oh, sorry.
Not all accounts have this new Tags available, so I’ve talked about the “normal” ones. 😅
These new Inbox Tags you create at the button and you can manage existing ones at your side menu.
Just hover the tag you wish to edit/delete and click the pencil icon:
+3 Hi,
You can manage your tags at Settings/(Automation) Tags:
And to filter conversations in the new Inbox, use the filter button and add a Tag Condition:
Hope this helps!
Thanks @Fabio Gaulke , but I’m talking about this new Label system to ‘categorize’ conversations 🙏🏻
I can create and use labels, but I can't edit, delete, or filter conversation view by label on desktop.
On mobile, filtering is fine; the tabs for each label are already displayed.
But in any case, I haven't found where to edit the labels; it only allows me to create them.
+3Thanks @Fabio Gaulke , but I’m talking about this new Label system to ‘categorize’ conversations 🙏🏻
I can create and use labels, but I can't edit, delete, or filter conversation view by label on desktop.
On mobile, filtering is fine; the tabs for each label are already displayed.
But in any case, I haven't found where to edit the labels; it only allows me to create them.
Oh, sorry.
Not all accounts have this new Tags available, so I’ve talked about the “normal” ones. 😅
These new Inbox Tags you create at the button and you can manage existing ones at your side menu.
Just hover the tag you wish to edit/delete and click the pencil icon:
Oh, I couldn't find my side menu, it was collapsed 😅 thanks
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