I’m only 2 days into use MC and I’m about ready to cancel. Help articles aren’t good either. Here’s the issue. I’ve configured a simple automation that if the word GUIDE is commented on any post or reel, MC sends the user a message, ulitmately leading to them receiving a link from Kit. The link IS valid when I configure it but Many Chat sends the link but adds a bunch of characters at the end of it rendering the link useless.
Many Chat sending the wrong Kit link
Try to add link in bot field. And add that bot field in the flow
Try to add link in bot field. And add that bot field in the flow
I’m not quite sure how to do that. I used the many chat template. Is what you’re referring to in the flow view of setting up an automation?
This sounds more like a link formatting issue than the automation itself.
I’d try 2 things first:
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Send the Kit link through a button using Open Website, instead of pasting the raw URL into the message text. ManyChat supports website buttons for this, and it is usually cleaner than sending a long plain link.
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Test with a very simple clean Kit URL first. No extra parameters, no spaces, no line breaks. If that works, then the problem is probably in the specific Kit link format, not in the trigger.
So my guess is:
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either there is a hidden character/space in the URL
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or the link already has parameters and gets messy when sent in the message
I’d start with a button + a clean test URL first.
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