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Question

Manychat AI Guardrails Help

  • June 9, 2026
  • 2 comments
  • 17 views

stephanwhelan

Need some help folks - been playing around with Manychat AI and it’s doing a pretty good job.  However it’s getting into a bad habit of essentially repeating what the comment is and adding a few words to it.  See image below as an example. We have added a guardrail that says “Do not repeat what the user said exactly when responding, unless it is necessary in replying directly to the point”

How best to setup guardrails to stop this sort of behaviour?

 

 

2 replies

cata_rendon
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  • Community Moderator
  • June 9, 2026

Hi ​@stephanwhelan , I tried to test it but did not get any response from you AI. However my advice would be for you to give the AI specific instrucctions about how to replay.  As you mentioned you can do it in Guardrails & Constraints. Would be good if you include some examples so it can learn.

Hope this helps

Catalina Rendon

 


cata_rendon
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  • Community Moderator
  • June 9, 2026

hi ​@stephanwhelan I just got the answer 😁, it did not repeat my comment. It seems is working….