​@samar I’d use GHL webhooks (https://help.gohighlevel.com/support/solutions/articles/48001219775-action-webhook) and Manychat’s API: https://api.manychat.com/swagger#/

You should be able to get it sorted with this.

If it gets too complicated, I suggest looking into Make.com or Zapier to help you with the connection, as this would require less “coding”.

If you need help setting this up, let me know - one call would probably get you all the missing bits you need to sort out the rest. ;)

@Gustavo Boregio, thank you for your swift reply.

Please have a look at the screenshot and let me know if you can help with this method.

​@samar ok so you’re the GHL Manychat App…

Is this the one created by Pat? What issues specifically are you having with it?

Contact information is being sent to GHL, but not tags.

Got it ​@samar 

Your best/fastest option is probably to talk to whoever built the app and get support from them.

I usually do these tasks using external requests and APIs (and if necessary, Make.com or other tools). So I don’t have specific knowledge of how that app is built and any limitations it may have.

Alright, where can I get contact information about the person who built this?

​@samar try going to Settings > Apps and checking the App information.