Manychat and GHL

@Gustavo Boregio, thank you for your swift reply.

Please have a look at the screenshot and let me know if you can help with this method.

​@samar ok so you’re the GHL Manychat App…

Is this the one created by Pat? What issues specifically are you having with it?

Contact information is being sent to GHL, but not tags.

Got it ​@samar 

Your best/fastest option is probably to talk to whoever built the app and get support from them.

I usually do these tasks using external requests and APIs (and if necessary, Make.com or other tools). So I don’t have specific knowledge of how that app is built and any limitations it may have.

Alright, where can I get contact information about the person who built this?

​@samar try going to Settings > Apps and checking the App information.

@Gustavo Boregio, thank you.

I have been looking to know how I can transfer information along with tags and custom fields using an external request. Could you please guide me, or perhaps share a video that could help me?

​@samar the easiest way is to use and External Request and the ‘Add Full Contact Data’ in your Request Body:

Then you can process it wherever you want, and connect it to a tool like Make.com or Zapier to make the next steps.

​@Gustavo Boregio Thank you,

Can you also guide me on what I have to add here? Please see the image.

Samar Abbas

​@samar you don’t need to add anything there.

If you need help walking through this setup feel free to book a troubleshooting call with me ;)

​@Gustavo Boregio , thank you for offering a troubleshooting call, but I am sorry, I don’t have a budget for it at the moment.

I have successfully done it! I'm getting customer data with CUFs, but I don’t see the tags.

Can you please help me?

 

​@samar you can use Manychat’s API to get the tags, with the https://api.manychat.com/fb/subscriber/getInfo endpoint:

https://api.manychat.com/swagger#/Subscriber/ae51a27b65b7ecf39438af38db0f27ba

Do this through an HTTP request in Make.com ;)

​@Gustavo Boregio I am not fimilar with Swagger Api and Manychat’s API.

Could you please share screenshot, video link or documentation for better help?
 

​@Gustavo Boregio 
I’ve set up a fully functional comment-to-DM automation on Instagr@m with a lead qualification flow using Manychat. After capturing the user’s name and phone number, I want to know:
Can I automatically send them a message or flow on Wh@ts@pp via Manychat once they’re qualified?
Basically, I’m trying to move a lead from IG to WhatsApp—anyone done this before or know if it’s possible? Thanks!

​@Gustavo Boregio 

I’ve set up a fully functional comment-to-DM automation on Instagr@m with a lead qualification flow using Manychat. After capturing the user’s name and phone number, I want to know:
Can I automatically send them a message or flow on Wh@ts@pp via Manychat once they’re qualified?
Basically, I’m trying to move a lead from IG to WhatsApp—anyone done this before or know if it’s possible? Thanks!