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Manychat API throwing 5xx errors

  • May 18, 2026
  • 5 comments
  • 37 views

josip856
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Hi everyone, 

Manychat API started throwing 5xx errors suddenly, and there is nothing on the official status page.
Does anyone know what it going on?

Best answer by Fabio Gaulke

Hi Cansu,

I am now getting timeout errors on all API endpoints…

This is seriously hurting my business, is there anything we can do to fix it

 

There was a DDoS attack affecting Manychat…

It seems to be “normalized” at the moment. 🙏

5 replies

Gustavo Boregio
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  • Community Moderator & Expert
  • May 19, 2026

I haven’t experienced any errors recently. Is it still failing for you?


josip856
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  • Author
  • Smooth talker
  • May 22, 2026

Today it has been failing for the last 7 hours…

 


Cansu
Manychat Team Member
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  • Manychat Team Member
  • May 22, 2026

Hi ​@josip856, we’ve had a technical incident yesterday, please open a support ticket so our team can investigate this further for you.


josip856
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  • Author
  • Smooth talker
  • May 22, 2026

Hi Cansu,

I am now getting timeout errors on all API endpoints…

This is seriously hurting my business, is there anything we can do to fix it

 


Fabio Gaulke
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  • Community Moderator
  • Answer
  • May 23, 2026

Hi Cansu,

I am now getting timeout errors on all API endpoints…

This is seriously hurting my business, is there anything we can do to fix it

 

There was a DDoS attack affecting Manychat…

It seems to be “normalized” at the moment. 🙏