Manychat as Partner App Not Showing up in Ads Manager. And I cant find the JSON Code

The problem isn’t solved. I’ve got the same problem. 

I only have an option to paste a JSON code and not the parter app option. 

Hope someone can help me.

Kind regards,

Thijs Verlangen

where you able to find a solution to this? i logged via Meta Business Suite and i have the same issue even with the flow active. No partner app.

How it worked for you? ​@This Verlangen 

​@h2bhipotecas any update?

I am having the same issue. 

https://help.manychat.com/hc/en-us/articles/14281321942428-Instagram-Ads-Trigger Followed each step exactly and still this is what I see: 

 

Partner app selection won’t turn clickable. 

Did you guys figure this out? Meta’s asking me for JSON code too :<

Having the same problem, is there a solution? It was working before, now asking me for a JSON code

Is this issue solved? I,m facing the same issue.

I’m facing the same issue.

Tengo el mismo problema

Same issue here!!

This is a recurring issue.  This was fixed and is now broken again as of 24 hours ago.  This is crippling and defeats the whole purpose of using ManyChat,  This is not a config issue.  This is an issue that ManyChat needs to hash out with Meta.

I’m having the same issue 

Has anyone resolved this?

Having same issue here. I’ve been contact both Meta and Manychat, but still no solution yet 😭

​@manychat ​@Manychat Community pls help us.  This is crippling.

Hi all! I’m so sorry you’re facing this issue 😞 We can now provide a workaround with a JSON code. If you haven’t, please get in touch with the Manychat support so they can provide you this code. 

Hope this solves your issue and thank you for your patience! 

I’ve asked the AI bot and it provides this explanation which doesn’t exist.  There’s no “Copy JSON” or “Get JSON” option.

“If the Partner app option isn't working, you may need to use the JSON code method. In Manychat, you can build your flow and then use the "Copy JSON" or "Get JSON" option (usually found in the flow's settings or publishing options) to export the JSON code for your automation.”

Please provide access to the "Copy JSON" or "Get JSON" option.

Message from Meta support: As per our team, the ManyChat was a third-party night integration app which we used on our platform, but with the updated meta policies, the ManyChat is being removed from our ecosystem and it is no longer supported on our platform.

What’s going on here?? Can we get an official reply from Manychat??

​@manychat ​@Manychat Community please see the post from ​@swampsmoke Ty

 

Message from Meta support: As per our team, the ManyChat was a third-party night integration app which we used on our platform, but with the updated meta policies, the ManyChat is being removed from our ecosystem and it is no longer supported on our platform.

 

What’s going on here?? Can we get an official reply from Manychat??

What’s the meaning of that message? Is dark AF.

omg What just happened here..

Agreed. All of a sudden it’s working correctly for me again. If this happens a third time I’ll have to take my business to a competitor. 

I’ve been trying to get attention on IG web hook issue as well.  Meta isn’t letting the ads on IG redirect to the automation without presenting a box that confuses the user.  This used to work.

I wrote a post below. Please take a read.