Hi, ​@merycrisG!

Below is the official documentation. If you follow and check all the steps, it should work as expected: 

• For Instagram: https://help.manychat.com/hc/en-us/articles/14281321942428-Instagram-Ads-Trigger
• For Facebook: https://help.manychat.com/hc/en-us/articles/14281372007196-Facebook-Ads-Trigger

PS: Note that there are some limitations with these triggers listes at the end of the articles.

Hope this helps! 🙌

The problem isn’t solved. I’ve got the same problem. 

I only have an option to paste a JSON code and not the parter app option. 

Hope someone can help me.

Kind regards,

Thijs Verlangen

where you able to find a solution to this? i logged via Meta Business Suite and i have the same issue even with the flow active. No partner app.

How it worked for you? ​@This Verlangen 

​@h2bhipotecas any update?

I am having the same issue. 

https://help.manychat.com/hc/en-us/articles/14281321942428-Instagram-Ads-Trigger Followed each step exactly and still this is what I see: 

 

Partner app selection won’t turn clickable. 

Did you guys figure this out? Meta’s asking me for JSON code too :<

Having the same problem, is there a solution? It was working before, now asking me for a JSON code