right now i just created an automation with using add quick reply , but when somebody send something on instagram , they cant see this button . i think quick reply doesn't working , is that the same for you ?
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Hi,
Manychat's team already posted about the issue:
They're aware and working with Meta to fix it as soon as possible. 🙌
A workaround for now is switching your Quick Replies to Buttons:
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.