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Question

ManyChat can’t connect to DeepSeek on new Action Request, but DeepSeek API is working


Sam Lin

Hi Guys,

I’m having an issue connecting ManyChat to the DeepSeek API.

"This is my first time trying this setup. When I set a new Action Request from ManyChat, it fails to connect to DeepSeek."

I have already confirmed that:

  • My DeepSeek API key is valid

  • The DeepSeek API endpoint is working normally outside ManyChat

  • My DeepSeek account has available balance

  • The issue happens specifically with a new Action Request in ManyChat

I’d like to know:

  • Has anyone experienced the same issue with ManyChat and DeepSeek API?

  • Is there any known limitation related to timeout, headers, or request format in ManyChat Action Request?

  • Is there any way to check logs or debug the failed request inside ManyChat?

Additional details:

  • This is my first time trying this setup, and the request failed

  • I have attached screenshots of the request setup and the connection status in ManyChat

Thanks in advance.


 

 

1 reply

rodrigo_silvano
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Hey ​@Sam Lin 

I’ve tested it on my end, and indeed, it keeps loading forever. I just shared this with the team so they can look into it.