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Question

Manychat DM Followers

  • October 29, 2025
  • 2 replies
  • 42 views

Jesutomisin

Hi support/community, I am trying to impolement the DM automation for new followers, but I am constantly being asked to update permissions, it redirects me to meta and still prompts me to log in with an IG account. The whole process has been exhausting and I need to get it fixed

2 replies

Gustavo Boregio
Forum|alt.badge.img+6
  • Manychat Community Moderator
  • October 30, 2025

Hey ​@Jesutomisin there seems to have been some issues with Meta lately and renewing connections.

I suggest you open a support ticket with Manychat so they can add your case to the list and hopefully get it sorted asap.


Jesutomisin
  • Author
  • Up-and-Comer
  • October 31, 2025

Thank you, I’ve opened a ticket already and hope to get it resolved