Hi.
I seem to have a problem with my latest automation.
I turn it on - and it works… Once. And then it doesn’t - for no apparent reason.
It is still live - there seems to be no problems in the backend, and the other automations seems to be working still.
Any idea what to do here?
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This is happening to me - via a story though. It is for a client. I messaged the story from my personal account and got the message but no one else is receiving it. It makes no sense. I have turned it off and on 100 times.
Hi,
That's odd… Maybe refreshing the account permissions could help: Instagram automation troubleshooting – Manychat Help
And if that doesn't work, best option would be opening a ticket to the Support Tem: How to get support from Manychat – Manychat Help
They're able to investigate it much further.
Hope this helps. 
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