Skip to main content

Manychat gives double or multiple responses

  • October 21, 2024
  • 3 replies
  • 94 views

Hey, i’m going mad… Hope anyone can help. My automations start giving multiple responses to the Leads.
Event the ones I created a year ago now not only send the message once, but 2-3 sometimes 4 times. It’s ridiculous and I dont know what to do. This caused to drop the engagement by miles and right now I think about stop using Manychat altogether!

Anyone experiencing the same problems`? I could not find anything in the Q&A or Troubleshooting …
Maybe someone from the Manychat Team can see into this :(

3 replies

Gustavo Boregio
Forum|alt.badge.img+6
  • Manychat Community Moderator
  • October 23, 2024

Hey @Gobbilicious I’ve seen things trigger more than once every now and then, but it’s definitely not a widespread issue.

If you’re having these issues, and you’re sure the setup is correct, then talk to customer support at https://help.manychat.com so they can take a look at your account and what’s happening.


kaanbey
  • Up-and-Comer
  • November 1, 2024

Have u able to solve? Facing the same issue.


eiermann1952
  • Up-and-Comer
  • November 1, 2024

i have the issue that manychat started today throwing in random answers asking for additional info, kind of like a mad gone AI. ALL chatflows are affected. 

Thinks i changed or touched before:

/ action subscribe to sequence

/ refresh permissions (just to test it)

/ connect a second login option with google

 

Manychat/IG is 100% not usable anymore.