Manychat is connecting to a different Instagram and it will not allow me to connect the correct one

I’m having the same exact issue

I’m also having this issue

To troubleshoot try these 2 methods:

Go to your personal FB page > settings > business integrations. 

Check/uncheck the accounts that should be connected. 

It could also be the Facebook page you are connecting is linked to that Instagram. 

You have to link the facebook page to the correct instagram account. 

(this is usually the issue)

I’m also having this issue

So what do we do if we are having this issue and the resolve mentioned in comments doesn’t work for us?

I’m not seeing my creator Instagram account in the Business Integration.  I even deleted the old business IG account but still doesn’t show in FB.  Any idea what I’m missing?

I am having this same issue…  I have 3 IG profiles.  Do I need to have a different login for the one I am trying to connect?  How do I do that?  

I've been trying to link my business Instagram account to Manychat for three days. I deleted the incorrect Instagram profile and want to connect my second one. When I try to link, it doesn't open my business account and always displays "Person not found." My business account is linked to Facebook, and the permissions on Instagram are correct. I'm getting very desperate because I just can't find the error. Can someone help me?

​@Nicole Please read the following documentation

https://help.manychat.com/hc/en-us/articles/14281291094428-Unable-to-connect-Instagram-to-Manychat

I've been trying to link my business Instagram account to Manychat for three days. I deleted the incorrect Instagram profile and want to connect my second one. When I try to link, it doesn't open my business account and always displays "Person not found." My business account is linked to Facebook, and the permissions on Instagram are correct. I'm getting very desperate because I just can't find the error. Can someone help me?

Did you get this figured out? I can’t understand why it’s so hard and the help articles aren’t helpful. 

Hey, ​@Blendedblooming 

In this help article, you can find a step-by-step on how to fix that (including loom videos): https://help.manychat.com/hc/en-us/articles/14281291094428-Unable-to-connect-Instagram-to-Manychat

If nothing works, at the end of the page there is a link to contact the Manychat support team.