When I try to connect my Instagram, it is connecting to a different Instagram and I removed that Instagram and it will not allow me to connect the correct one. I even created a new Facebook and it still will not connect the correct one.
I’m having the same exact issue
I’m also having this issue
To troubleshoot try these 2 methods:
Go to your personal FB page > settings > business integrations.
Check/uncheck the accounts that should be connected.
It could also be the Facebook page you are connecting is linked to that Instagram.
You have to link the facebook page to the correct instagram account.
(this is usually the issue)
I’m also having this issue
So what do we do if we are having this issue and the resolve mentioned in comments doesn’t work for us?
I’m not seeing my creator Instagram account in the Business Integration. I even deleted the old business IG account but still doesn’t show in FB. Any idea what I’m missing?
I am having this same issue… I have 3 IG profiles. Do I need to have a different login for the one I am trying to connect? How do I do that?
I've been trying to link my business Instagram account to Manychat for three days. I deleted the incorrect Instagram profile and want to connect my second one. When I try to link, it doesn't open my business account and always displays "Person not found." My business account is linked to Facebook, and the permissions on Instagram are correct. I'm getting very desperate because I just can't find the error. Can someone help me?
https://help.manychat.com/hc/en-us/articles/14281291094428-Unable-to-connect-Instagram-to-Manychat
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