Hello @Javier Hernandez ,
Please see the article below, which contains a list of countries and regions where WhatsApp does not support the coexistence feature:
https://developers.facebook.com/docs/whatsapp/embedded-signup/custom-flows/onboarding-business-app-users#unsupported-countries
If the WhatsApp number you are trying to connect belongs to any of these locations, this method cannot be used. However, you can still choose one of the other methods that Manychat provides. The article below lists the three possible ways to connect WhatsApp to Manychat:
https://help.manychat.com/hc/en-us/articles/19247843644060-How-to-connect-WhatsApp-to-Manychat-choosing-the-best-method
Hello @Javier Hernandez ,
Please see the article below, which contains a list of countries and regions where WhatsApp does not support the coexistence feature:
https://developers.facebook.com/docs/whatsapp/embedded-signup/custom-flows/onboarding-business-app-users#unsupported-countries
If the WhatsApp number you are trying to connect belongs to any of these locations, this method cannot be used. However, you can still choose one of the other methods that Manychat provides. The article below lists the three possible ways to connect WhatsApp to Manychat:
https://help.manychat.com/hc/en-us/articles/19247843644060-How-to-connect-WhatsApp-to-Manychat-choosing-the-best-method
Hi Rogerio, i try all methods to connect my WhatsApp Business phone number and anything can
You can try completely removing the number you attempted to add, which was purchased through manychat, and start the process from scratch. Please note in the article below that there are some Facebook guidelines, such as how to correctly enter your WhatsApp Business display name:
https://help.manychat.com/hc/en-us/articles/16816162800668-How-to-connect-a-new-number-purchased-from-Manychat-to-WhatsApp
If you follow the step-by-step instructions carefully, pay attention to the display name policies, and still encounter an error, I recommend contacting manychat’s support team. There's a direct link to reach them at the bottom of the article.