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I try to connect a WhatsappBusiness Coexistence to Manychat, all steps are correct but at the final appear an message that say “Manychat is not available in your country”

 

Hello ​@Javier Hernandez ,

Please see the article below, which contains a list of countries and regions where WhatsApp does not support the coexistence feature:

https://developers.facebook.com/docs/whatsapp/embedded-signup/custom-flows/onboarding-business-app-users#unsupported-countries

If the WhatsApp number you are trying to connect belongs to any of these locations, this method cannot be used. However, you can still choose one of the other methods that Manychat provides. The article below lists the three possible ways to connect WhatsApp to Manychat:

https://help.manychat.com/hc/en-us/articles/19247843644060-How-to-connect-WhatsApp-to-Manychat-choosing-the-best-method
 


Hello ​@Javier Hernandez ,

Please see the article below, which contains a list of countries and regions where WhatsApp does not support the coexistence feature:

https://developers.facebook.com/docs/whatsapp/embedded-signup/custom-flows/onboarding-business-app-users#unsupported-countries

If the WhatsApp number you are trying to connect belongs to any of these locations, this method cannot be used. However, you can still choose one of the other methods that Manychat provides. The article below lists the three possible ways to connect WhatsApp to Manychat:

https://help.manychat.com/hc/en-us/articles/19247843644060-How-to-connect-WhatsApp-to-Manychat-choosing-the-best-method
 

Hi Rogerio, i try all methods to connect my WhatsApp Business phone number and anything can 


Hello ​@Javier Hernandez ,

Please see the article below, which contains a list of countries and regions where WhatsApp does not support the coexistence feature:

https://developers.facebook.com/docs/whatsapp/embedded-signup/custom-flows/onboarding-business-app-users#unsupported-countries

If the WhatsApp number you are trying to connect belongs to any of these locations, this method cannot be used. However, you can still choose one of the other methods that Manychat provides. The article below lists the three possible ways to connect WhatsApp to Manychat:

https://help.manychat.com/hc/en-us/articles/19247843644060-How-to-connect-WhatsApp-to-Manychat-choosing-the-best-method
 

Hi Rogerio, i try all methods to connect my WhatsApp Business phone number and anything can help me, i tried with the first option and facebook say that my number is in use, and i disconnect my phone number of everything programs in Whatsapp Account in Meta Business but didn’t work, them y tried the coexistince and say at the final that whatsapp isn’t available in my country (i saw an article and my country is not at the list) and put a message that say “Manychat is not available for your country”, and finally i tried to get a new phone number through Manychat (option 2) and when i connect this number (gave for manychat), facebook say that this number is blocked. I REALLY NEED A HELP. please, if u have other contact way please tell me.

 


You can try completely removing the number you attempted to add, which was purchased through manychat, and start the process from scratch. Please note in the article below that there are some Facebook guidelines, such as how to correctly enter your WhatsApp Business display name:

https://help.manychat.com/hc/en-us/articles/16816162800668-How-to-connect-a-new-number-purchased-from-Manychat-to-WhatsApp

If you follow the step-by-step instructions carefully, pay attention to the display name policies, and still encounter an error, I recommend contacting manychat’s support team. There's a direct link to reach them at the bottom of the article.


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