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Manychat is unable to send text on whats App.

  • April 4, 2025
  • 5 replies
  • 22 views

Karan786

When as a client i’m sending hello, i’m not getting reply.

5 replies

Gustavo Boregio
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  • Manychat Community Moderator
  • 2816 replies
  • April 4, 2025

@Karan786 what do you have setup?

Is it a Default Reply? Do you have it set to trigger every time or only once every 24 hours?


Karan786
  • Author
  • Up-and-Comer
  • 2 replies
  • April 4, 2025

Is it a Default Reply?

Yes

 

Do you have it set to trigger every time or only once every 24 hours?

Every Time


Gustavo Boregio
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  • Manychat Community Moderator
  • 2816 replies
  • April 5, 2025

Got it ​@Karan786 !

It looks like it's setup correctly and that it's triggering (at least some times).

If you get this error consistently with different accounts for no apparent reason, I suggest you talk to support so they can check what's going on.


Karan786
  • Author
  • Up-and-Comer
  • 2 replies
  • April 5, 2025

Do we have any email ?


Gustavo Boregio
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  • Manychat Community Moderator
  • 2816 replies
  • April 5, 2025

@Karan786 check out the form at the end of this article to get in touch with support:

https://help.manychat.com/hc/en-us/articles/14281086345244-How-to-get-support-from-Manychat